Privacy Policy

1. Introduction

This Privacy Policy explains how Core Assembly collects, uses, stores, shares, and protects information related to Fractured Command.

By downloading, accessing, or using Fractured Command, you acknowledge that your information may be processed as described in this Privacy Policy.

2. Data Controller

3. Information We Collect

a) Account and Gameplay Data

• Player identifiers
• Usernames or display names
• Gameplay statistics
• Match history
• Progression, unlocks, and achievements
• Leaderboard information
• Reports related to cheating, abuse, or misconduct

b) Technical Information

• Device type and model
• Operating system
• Game version
• Crash reports
• Performance diagnostics
• IP address
• Connection and server logs
• Security and anti-cheat related technical signals

c) Advertising, Analytics, and SDK Data

Fractured Command may use third-party advertising and analytics providers. These providers may collect advertising identifiers, usage statistics, device identifiers, approximate location, technical information, and interaction data in accordance with their own privacy policies.

Third-party analytics and advertising services may use cookies, software development kits, device identifiers, and similar technologies to collect usage and advertising information.

These services may include:

• Google AdMob
• Firebase Analytics
• Apple services
• Unity Gaming Services

4. Platform Services and Linked Accounts

When you access Fractured Command through third-party platforms or services such as Apple App Store, Google Play, Game Center, or Google Play Games, we may receive limited account, purchase, entitlement, device, and platform information necessary to operate the game and related services.

Platform providers may process your information under their own privacy policies and terms.

5. How We Use Information

We use collected information to:

• Operate, maintain, and improve Fractured Command
• Provide multiplayer and online services
• Save progression and gameplay data
• Improve gameplay balance and performance
• Detect cheating, abuse, fraud, and unauthorized activity
• Protect player accounts and game integrity
• Display advertisements
• Measure advertising performance
• Analyze crashes and technical issues
• Process purchases, entitlements, and platform-related transactions
• Comply with legal obligations

6. Legal Basis for Processing

If you are located in the European Economic Area, we process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests related to operating, securing, protecting, and improving the game

7. Data Sharing

We do not sell personal information.

We may share information with:

• Hosting and infrastructure providers
• Analytics providers
• Advertising partners
• Crash reporting and diagnostics providers
• Platform providers such as Apple and Google
• Payment and purchase processing platforms
• Legal authorities when required by law

We may disclose information where required by applicable law, legal process, governmental request, or where necessary to protect the rights, security, integrity, or safety of Core Assembly, players, or third parties.

8. Third-Party Services

Fractured Command may use third-party services for advertising, analytics, hosting, crash reporting, multiplayer infrastructure, platform functionality, purchases, and fraud prevention.

These third-party services operate under their own privacy policies and terms. We recommend reviewing their policies for more information about how they process data.

9. Fraud Prevention, Anti-Cheat, and Security Monitoring

We may process gameplay behavior, technical identifiers, connection information, device information, server logs, and security-related information to detect cheating, abuse, unauthorized access, fraud, violations of the Terms of Service, and activity that may harm Fractured Command or its players.

10. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including countries outside the European Union.

Where required, appropriate safeguards are used to protect transferred personal data in accordance with applicable data protection laws.

11. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide the game and online services
• Maintain player accounts and progression
• Maintain purchase records and entitlements
• Comply with legal obligations
• Resolve disputes
• Prevent fraud, cheating, abuse, and unauthorized activity
• Protect the integrity, fairness, and security of the game

Some data may be deleted or anonymized when it is no longer needed.

12. Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at: support@fracturedcommand.com

14. Account and Data Deletion

You may request deletion of your account and associated personal data by contacting us at: support@fracturedcommand.com.

Some information may be retained where required by law, for security reasons, to maintain purchase records, to resolve disputes, or to prevent abuse, fraud, or cheating.

15. Children’s Privacy

Fractured Command is not directed toward children under 13 years of age, or under the minimum age required by applicable local laws where higher.

If we become aware that personal data from a child has been collected unlawfully or without required parental consent, we will take reasonable steps to delete it.

16. Advertising Choices

Depending on your device and region, you may be able to control personalized advertising through your device privacy settings, platform account settings, or advertising identifier settings.

You may also be able to limit ad tracking or reset your advertising identifier through your device settings.

Advertising partners may provide their own privacy controls and opt-out mechanisms.

17. Consent and Tracking

Where required by applicable law, we may request consent before using certain advertising, analytics, or tracking technologies.

On iOS, the game may request permission through Apple’s App Tracking Transparency framework before allowing tracking across apps or websites owned by other companies.

In regions where additional consent is required, advertising features may be limited, personalized advertising may be disabled, or non-personalized advertising may be used.

18. Business Transfers

If Core Assembly is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable legal protections.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published with a revised “Last Updated” date. Continued use of Fractured Command after an update means you acknowledge the updated Privacy Policy.

20. Complaints

If you are located in the European Union, you may file a complaint with your local data protection authority.

In France, the data protection authority is the Commission Nationale de l'Informatique et des Libertés, known as the CNIL.

21. Contact

For questions regarding this Privacy Policy or personal data requests, contact: